Privacy Policy and Terms
Privacy Policy
Personal data
Personal data is any data containing information on the natural or legal persons whose personality can be determined for personal or property relationships. These include, for example, name, surname, electronic address, home address, gender, date of birth or even age.
Data collection and storage for internal systems and statistical purposes
You can visit our website without leaving any data relating to your personality. We only kept access data without relationships to a particular person. These data are processed solely with the aim of improving our offers and preventing conclusions according to your personality. Each time you visit our website, your Internet brauzer, for technical reasons, automatically transfers the following information to our Web Server:
- IP-Adrese you use;
- If you went to our website by reference, the page from which the transition was made;
- The pages you visited on our website;
- The date and time of your visit;
- Your usable operating system, braucer name (such as Internet Explorer, Firefox, etc.) and its version.
These data are stored anonymously and are used only for statistical purposes (for example, to find out how often our website is visited, the technical control of the web and systems is to determine the failures of the server (log-file).
Data collection and storage for internet analysis / user profiles
This website uses Google Analytics Service for Internet analysis. This service is offered by Google Inc. ("Google"). Google Analytics Service uses Cookies, i.e. Text files stored on your computer to analyze the use of our Internet offerings. Information on the use of our website thanks to these files is transferred to and stored on the Google Corporation server in the US. In the event of activation of the IP-Anonymization Function on this website, your IP -adrese will be handed over to the countries of the European Union or an agreement on the European economic space in the countries of other members. Only in exceptional cases can a full IP-mail server go to Google in the United States and there.
Google uses this information with our consent to analyzing the use of the website, making a website functioning report, and offering other services.
Your IP-Adresse will not be saved with other visiting data. You can prohibit the use of cookies by changing the appropriate institutions in your brauzer; However, not all features of this website will be available to you. Also, you can prohibit Google data collection and subsequent analysis (including IP-Nadresi), which is done with the help of cookies by installing a special plagin http://tools.google.com/dlpage/gaoptout?hl=en. Further information on usage options and information protection can be found http://www.google.com/analytics/terms/gb.html or https://support.google.com/analytics/answer/6004245?hl=lv. Note that on this website, Google Analytics is used with the code «Gat._Anonymizeip ();»; to ensure collection of IP-Dirses anonymous (so-called IP masking).
Collecting, processing and transferring personal data
The collection of personal data is if you voluntarily notify them as part of the contact establishment. We only use your data to offer the information you need or provide services. This means that only its information is saved and processed and the data that are fully needed for us to respond to your request or to ensure contractual relationships.
For the establishment of contact, we ask you to notify your personal information, such as your e -mail address, name, home address. We need these data to reply to your request or for checking your application. Your personal data may be blocked for further processing following the clarification of all formalities related to the establishment or termination of the contractual relationships, and withdrawn by terminating a certain time limit for tax and market storage.
“Cookie” Files Use
We use Cookie on different pages to make our website attractive to visitors and provide certain functions. It is also about small text files that are saved on your computer. Most of the use of the "Cookie" files are removed from your hard disk session at the end (the so -called "session cookie"). Other "Cookie" stays on your computer and allows us to recognize it for your next visit (the so -called "permanent cookie"). Our partners are not allowed to collect, process or use personal data from our website thanks to Cookie.
You can at any moment withdraw your consent by blocking the "cookie" files accepting your brauzer.
Informative Bulletin
If you signed up for our information newsletter, we will use your e -mail address to send out our news to send out news to news. The newsletter contains up -to -date information as well as offers for our products. Deportation can be abandoned at any moment.
The deportation is carried out by a double -appointment method. This means that we will send you an information newsletter only after you, by pressing on a reference in our written statement, confirm the deportation activation.
The data we receive as part of the information newsletter evaluation are used to optimize our services according to users' interests and preference, as well as advertising and marketing research. We save data for long -term archives and reuse for the above mentioned purposes.
Safety
We protect our pages and other systems in the actions of technical and organizations that protect against loss, destruction, unauthorized approaches, changes or cases where your data is distributed by unauthorized persons. However, despite regular tests, full protection against all threats is not possible.
The transfer of personal data
We use your personal data only for the purposes above.
The transfer of personal information to the national authorities and departments shall take place only within the framework of national legal guidance, which is mandatory, or, if necessary, in the case of attacks on the infrastructure of our network for legal or criminal persecution. The transfer of messages to third parties is not made for other purposes.
Personal data required for the fulfillment of payments shall be transferred to the Authorized Processor Maxkskeskus AS.
Storage and destruction of personal data
All personal data stored at us are destroyed immediately and permanently as soon as they stop being needed for the purposes that were collected if we are not obliged to keep them in accordance with legal instructions. If such obligations exist accordingly, the data shall be permanently destroyed by the terms of legally specified terms.
Restoration of Information Protection Notification
We reserve the right to renew the given statement of data protection with the aim of adapting it to technical development and due to the supply of new services and products. You can get to know the existing version at any time at www.tapetenshop.lv After the reference "Data Protection".
Terms
Description of terms
Customer - a natural person who orders at www.tapetenshop.lv and is the recipient of the ordered item. The customer purchased at www.tapetenshop.lv uses the customer used for his or her personal needs, the needs of their family and relatives or other purposes.
Seller - www.tapetenshop.lv, SIA "Home Trends".
Online Shop - a website that has an address at www.tapetenshop.lv. Customers are offered the seller's item in the online store as well as the ordered and delivery terms.
Site - www.tapetenshop.lv.
The item is a material unit in the circulation of goods and is offered for sale on the site.
Order - A properly designed customer's request for the item selected on the site to be delivered to the address specified by the customer.
- General rules
1.1. The owner and administrator of the site is SIA "Home Trends".
1.2. When ordering the product via the online store www.tapetenshop.lv, the customer agrees with the rules of sales (hereinafter - the rules), which are explained below.
1.3. These rules, as well as the information on the product, are public.
1.4. The relationship between the client and the seller is governed by the legislation of the Republic of Latvia.
1.5. The seller leaves himself the right to amend these rules.
1.6 Internet in the shop All commodity prices are listed in EUR currency
1.7 billing currency: euro (EUR)
- Registration
2.1. The order design is available to the customer with or without registration on the site.
2.2. The seller is not responsible for the accuracy and reliability of the information which the customer indicates in the form of registration.
2.3. The Customer undertakes not to disclose his user name and password, which was indicated in the form of registration. If the customer is suspected of disclosing the user name or password or suspected of using them from third parties, the Customer undertakes to inform the seller immediately by sending a letter to info@tapetenshop.lv.
The letter must be sent from the electronic address specified in the registration form.
- Order design and its execution deadlines
3.1. The customer can draw up an order by phone, e-mail, through the website www.tapetenshop.lv or independently, specifying the information required for the seller for detailed information for detailed information in the section "Payment".
3.2. If the customer drawn up the order of the goods above the quantity of the goods specified in the salesman's warehouse, the seller shall inform the customer by sending an e -mail to the e -mail that the customer indicated during the registration. The customer has the right to pay and receive the item in the amount in which the item is available in a warehouse or to cancel the given position on the order or, as an alternative solution to accept the seller's proposal for postponing the order until the specified item is available in the salesman's warehouse. If the customer has not agreed with the seller within 7 business days, the seller has the right to completely withdraw this order.
3.3. The time limit for receipt of the item depends on the timely payment of the customer, the type of delivery, the region and the address, the relevant delivery service of the delivery service, which provides the delivery of this order and does not directly depend on the seller.
3.4. The information materials located on the site cannot fully reflect the characteristics of the product (including color, size, technical parameters, shape). Before making the order, the customer has the right to appeal to the seller with clarification of the parts of the item. If the customer has not turned to the seller for detailed explanations, it shall be deemed that the customer has no doubts about the characteristics of the product when drawing up the order.
3.5. In the event that the goods are not in the sales of the seller in the required quantity, including the seller for independent reasons, the seller shall have the right to cancel the given position in the customer's order by informing the client, sending the notification to the e -mail address the customer indicated when registering on the site.
3.6. In cases where the Customer refuses to partially or fully paid, but an unspent order, the canceled order amount is returned to the customer.
3.7. The goods descriptions posted on the online store www.tapetenshop.lv are only informative and the use of the information given does not create legal obligations between the visitor and the seller. The product description may not meet the client's information request criteria.
3.8. The owners of the online store www.tapetenshop.lv are not responsible for transferring the color parameters of the photos to the customer's display.
- Delivery
4.1 The delivery of the item is made to all regions of Latvia and some other countries.
4.2 To deliver the item to the customer as soon as possible, the seller is doing everything, dependent on it. However, we are informed that delays in the delivery of the product are possible directly from the seller's reasons.
4.3 The risk of accidental loss or damage to the customer when the customer receives the order.
4.4 In cases where the item is not delivered to the Customer, due to the fault of the Postal (Courier) service staff at the time of delivery, the seller shall reimburse the value of the goods paid for by the customer only after the seller has received a certificate or compensation from the Postal Service.
4.5 Delivery Types are listed on the site "Delivery".
4.6 The delivery value of each item is calculated by calculating the weight, delivery region and type of specific goods or the entire order, and is indicated on the site at the last phase of the order.
4.7 The order is delivered to the customer or person specified in the order as the recipient of this order.
- Payment
5.1 The price of the item is specified on the site. In the event that the wrong price ordered was given, the seller shall inform the customer at the first option to cancel or approve the customer's order. If you are not able to contact your customer, this order is considered to be canceled. If the order was paid, the seller returns the payment amount.
5.2 Ways of Payment were described in the template in the section "Payment".
5.3 The order is accepted for further processing only by payment of the amount of the entire order to the seller. The ordered item is reserved for 24 hours.
5.4 On the site, the order payment is made with the payout system PayPal Express Checkout.
5.4.1 Operations with bank settlement cards, authorization services are provided by PayPal Express Checkout. If a company providing authorization of bank payment cards has a reasonable suspicion that the operation is fraudulent, this company is entitled to refuse the implementation of the operation.
5.4.2 To avoid fraud, all PayPal (credit card) paid operations are checked. If, as a recipient, a person who is not owned by the PayPal account is indicated and the shipping address is not verified in the PayPal system, the order processing may delay the legality of the transaction for additional inspection purposes. The person, at the request of the bank card, at the request of the first seller, is obliged to present a copy of his passports of two -page passports: with a photo and a place of declaration, as well as a bank settlement card on both parties' xerocopy or a scanned image (the card number needs to be covered, except for the last four digits). If the Customer does not present the above documents or in the event of doubt of authentication, the seller is entitled to cancel this order. The selling amount of the order returns to the bank's billing card owner.
5.5 The seller has the right to grant the customer the discounts and offer the customer to participate in bonus programs. The seller is entitled to amend them in a unilateral order.
- Return
6.1 The customer has the right to abandon the ordered goods within 14 days of receipt. See details in the section "The rules of refusal".
- Intellectual property
7.1 Copy of all textual information and graphic images published on the site is prohibited. On the site Tapetenshop.lv The brand, the name of the trademarks and the logos belong to their owner.
- Guarantees and responsibilities
8.1 The seller shall not be liable for the loss incurred by the customer resulting from misuse of the product.
8.2 The seller does not take responsibility for the content and functionality of external sites.
8.3 The seller has the right to return or otherwise transfer his or her rights and obligations to third parties with the client.
8.4 Descriptions of goods at www.tapetenshop.lv are only informative, and the use of this information does not create legal obligations between the visitor and the owner of the online store. The precision of the product description may not meet the criteria for the client's information request.
8.5 Owners of the online store www.tapetenshop.lv do not take responsibility for transferring the color parameters of the photo to the customer's display.
- Confidentiality and security of personal information
9.1 Provision of Customer Information.
9.1.1 When registering on the site, the Customer provides the following information: name, surname, email address, telephone, address, postal code, city, country.
9.2 Using the information provided by the client.
9.2.1 The seller uses the client's information with the intention of:
Customer registration on the site;
Fulfilling your obligations against the client;
Site evaluation and work analysis;
To inform the customer about the additions of the collection or the shares performed.
9.2.2 The seller has the right to send advertising and informative notice to the customer. If the customer does not want to receive notifications from the seller of such content, he or she may send a relevant notification to info@tapetenshop.lv
9.3 Disclosure of the information received by the seller.
9.3.1 The seller undertakes not to disclose the information received from the customer. The infringement is not considered to be the transfer of information as customer agents and third parties acting in accordance with the Seller Agreement with the intention of fulfilling the obligations adopted by the client.
9.3.2 is not considered to be a violation of the rules, disclosure of information within the limits of the Republic of Latvia.
9.3.3 The seller receives IP address information on visitors to www.tapetenshop.lv. This information is not used for the purpose of determining the personality of the visitor.
9.4 The seller does not take responsibility for the information provided in the customer's website in public form
10. Procedure for Purchase
Step 1: With the help of the "Add" button, select the items you need and go to the basket;
Step 2: Read the terms of use and apply a tick if confirm
Step 3:. choose the desired delivery method
Step 4: Press "Design" order
Step 5: Complete the simple form: Enter contact information, select the type and delivery of your preferred payment, confirm your order
Step 6: Our employee will contact you in the near future to confirm and clarify the details
11. Discount Code
Discount Code -A combination of letters or numbers that gives the user the right to purchase the item even cheaper. The discount codes are granted the expiry date indicated by issuing it.
12. Other rules
12.1 Relations between the client and the seller are governed by the legislation of the Republic of Latvia.
12.2 In case of questions or disagreements, the customer is by telephone or by e-mail www.tapetenshop.lv. All the disagreements arises as possible through the negotiations. If no agreement is reached, the dispute will be referred to the court in accordance with the legislation of the Republic of Latvia.
